Is shipping free?
Shipping is free within the US.
NOTED: We are Amazon FBA logistics direct delivery, and the products are delivered to you 4-7 calendar days and safely. Although we ship your order and provide the tracking number within 48 hours, it is the shipping carriers and the government who will decide when to deliver your order.
Why is my order being shipped in different packages?
If you have a multi-item order, each item may be shipped from a different international warehouse,depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a backorder, we might ship your items at different times, in different packages m to prevent holding up your order and to get it to you as fast as possible!
Shipping and Delivery Policy:
We strive to ensure timely delivery of your orders. However, unforeseen circumstances such as weather conditions, customs clearance delays, or other logistical issues might lead to delays.
Handling Delayed Deliveries:
In the event of a delayed delivery, we commit to the following:
-
Communication: We will promptly notify you of any anticipated delays and provide regular updates on the status of your shipment.
-
Alternative Solutions: If the delay is extensive, we will work closely with you to explore alternative solutions, such as expedited shipping or, if applicable, offer suitable replacements.
-
Refund Options: In cases where the delay is substantial and alternative solutions are not viable, we will discuss refund options with you based on the specific circumstances.
We appreciate your understanding and cooperation. Our goal is to provide you with the best possible service, and we are committed to addressing any shipping-related concerns effectively.
When will I receive my order?
Orders are shipped out directly from any of our many warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 3-5 days for your order to arrive in the USA. Other countries can take an estimated 2-4 weeks due to distance traveling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates.
What happened if my order gets stuck or lost in the mail?
If you have a multi-item order, each item may be shipped from a different international warehouse,depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a backorder, we might ship your items at different times, in different packages m to prevent holding up your order and to get it to you as fast as possible!
Will I be charged for customs and taxes?
The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of the charges, please contact your local customs office.